What cellular alarm monitoring means
A cellular alarm communicator sends qualifying alarm signals over a cellular network to the monitoring provider. It is designed for alarm communication and does not require a traditional telephone line.
This can reduce dependence on the property’s router and internet provider. The panel still requires power, so a properly maintained backup battery is also important.
What internet-only security means
An internet-only system depends on the property’s broadband connection and local network equipment. If the modem, router or internet service stops working, remote communication may stop until service returns.
Internet-only operation may be suitable for some non-monitored or supplemental devices, but customers should understand the limitation before relying on it for emergency communication.
Cameras and alarms may use different connections
A professionally monitored alarm can communicate through cellular service while cameras use the property’s Wi-Fi or wired network for video. An internet outage could therefore interrupt live video while the alarm panel continues to communicate through cellular service.
Questions to ask before choosing
- How does the alarm report when the internet is unavailable?
- Does the panel include battery backup?
- Which cameras require Wi-Fi?
- Will the app show a communication failure?
- Who services the equipment after installation?
The best design depends on the property, available cellular signal, internet reliability and the features the customer expects to use.